How we work
How we work.
Agreement & Payment
We will enter into a clear agreement with you for our labour, with agreed payments set out in the provided quote.
Fair Pricing & Cost Transparency
We source all plant and materials at the best available prices, and you pay the exact cost—nothing more.
No hidden markups – You pay what we pay.
Full transparency – You’ll always know where your budget is going.
Clear breakdowns – Every invoice and estimate will detail labour, materials, and any additional charges.
We believe in 100% honesty and openness. Our rates are clearly displayed on our website, and you will receive a written statement of charges before any work begins.
Overcharging Policy
We always charge fairly and in line with our quoted rates. In the unlikely event of an error, we will promptly refund any overcharge.
Accountability & Integrity
We stand by our work and take full responsibility if it does not meet your expectations.
We never recommend or carry out unnecessary work.
We ensure that every job is essential and justified.
Our Guarantee
Labour Guarantee – All our workmanship is backed by a minimum 12-month written guarantee for your peace of mind.
Materials Guarantee – Covered under the manufacturer’s warranty.
We are committed to providing fair, honest, and high-quality service. Have any questions? Feel free to get in touch!